CANCELATION POLICY

DAY, SUNSET OR FULL DAY TOUR

Regarding cancellations or additional changes SANTOSAILS require notification by email to reservations@santosails.com

  • Cancellations within 72 hours prior departure, no charge appears, 100% refund of the total amount take place.
  • Any changes which will be placed within 72 hours prior departure are subject to availability and will be not charged with any extra fees. In case of no availability, full refund will take place.
  • Cancellations or any changes within less then 71 hours prior departure, 100% of the total amount will be charged as an cancellation fee.
  • By special offers, full day or island hopping charters appears 30-50% non refundable deposit charge.

CANCELATION POLICY

ILSAND HOPPING, CHARTER-OVERNIGHT STAY

All charter & overnight stays reservations require guest’s signature in the reservation form as acceptance of the following terms and conditions.

  1. RESERVATION

A non-refundable deposit of 50% of the charter fee will be charged on the day of the reservation to confirm the charter dates.

  1. MINIMUM STAY

The minimum charter & overnight stays are 3 consecutive nights.

  1. PAYMENT OF THE REMAINING BALANCE

The balance due as per reservation form confirmation/invoice must be paid 60 days prior boarding date.

For reservations made within 60 days of the boarding date, the guest will be required to pay the full amount of the confirmed charter fee at the time of the reservation.

  1. CANCELLATION POLICY
  • Any cancellations received 60 days or more prior the boarding date are subject to cancellation fee of 50% of the total amount of the charter fee amount (Non refundable deposit).
  • Any cancellations received less than 60 days prior the boarding date are subject to full payment of 100% of the total charter fee amount.
  • All cancellations must be sent to SANTOSAILS in writing by email to reservations@santosails.com